Werk voor Franstaligen (Customer Service Representative Quezon City)

[Soushkin]

Voor dezelfde werkgever als in dit topic: http://www.filippijnen.org/index.php/topic,13884.0.html ben ik op zoek naar Franstaligen.


Job description
Role Mission: Provides excellent customer service through answering inbound calls and processing request from customers

Skills/Abilities required include:
Excellent oral and written communication skills.
Developed computer skills — Word, Excel, Explorer, etc
Excellent product knowledge and client HR processes
Excellent Customer Service Skills
Professional Phone Manner
Commitment to Call Center Success
Ability to handle multiple tasks.
Ability to adhere to all organizational policies and procedures.

Major Job Duties & Detail
Receive inbound calls from customers and answer questions, as well as question participants to obtain full understanding of what information is being requested.
Educate callers on client processes whenever necessary
Document all calls with regards to caller's inquiries accurately using Call Tracking System.
Provide quality customer service on every call.
Communicate clearly and effectively with participants
Performs other tasks as required.

Interaction with others
Communication with internal and external functional areas as required.
Required

    Bachelor's Degree
    English: Fluent
    French: Fluent


Leeftijd en dergelijke speelt geen rol.